Any citizen may file a complaint against the police department
or any of its members. Complaints can be filed if you believe a
police officer employed by the Town of Madison has violated a
department rule, town ordinance, state or federal law, or
standards of acceptable conduct. This is to advise you of the
procedure to follow and what will happen after your complaint is
filed.
Any person filing charges against any member of the police department
must file the original copy of the complaint with the Chief of
Police, unless the complaint is filed against the Chief, in which
case the complaint will be filed with the Chairperson of the
Police and Fire Commission.
I encourage you to submit the complaint in writing and to use
the attached citizens Complaint Form. The complaint should include
the following: information on the person filing the complaint,
witnesses (if any), name or other identification of the person
being complained about, the fact which give rise to the complaint
including the date and time of the alleged offense and the
signature of the individual filing the complaint. Please include
as much information as possible when completing the Complaint
Form.
The complaint will then be reviewed by the Chief of Police and
assigned to a supervisor who will conduct an investigation. The
Chief of Police will take appropriate action based on the findings
of the investigation. The person filing the complaint will then be
notified in writing as to the result. The Chief of Police will
then brief the Police and Fire Commission on the results of the
investigation and that action taken.
The complainant or officer may request the Police and Fire
Commission to hold a hearing to review any action taken as a
result of the investigation. Hearings will be conducted according
to the rules of the Police and Fire Commission and the Wisconsin
State Statutes.
If you desire assistance in completing the Complaint Form,
please contact the Towns administration office or police
department for assistance.
If you would like to view the departments procedure on
Complaints Against An Officer please review our procedure and
complaint form.
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